Over the past 20+ years, I've worked at the intersection of content, communication, customer experience, strategy, and storytelling. My career has spanned global technology companies, startups, consumer brands, and emerging technologies, including work with Airbnb, Uber, Google, Upwork, PAX Labs, and Juul Labs.
While I’ve held several titles, the underlying challenge has remained remarkably consistent: helping people understand what matters, why they should care, and what to do next.
I enjoy solving communication problems wherever they appear—whether that means improving customer adoption, reducing friction, increasing self-service success, strengthening onboarding, clarifying a complex product, or helping an organization tell a more compelling story.
Essentially, I’m a translator between business goals and human understanding.
Outside of work, I’m finishing two novels scheduled for publication in 2026.
Please reach out if you’re interested in working together.